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FAQ

Our answers to your questions

FAQ: Subscriptions and prices

You can find an overview of the prices and different subscriptions here: Pricing.

The cost of a workout at Uetli Gym varies depending on the subscription or token package you choose. The different options allow you to choose the right package to suit your own preferences and training needs.

Here are the details:

1. Token system:

    • 1 token equals one sauna entry or one 30-minute group class.
    • 2 tokens can be used for a 60-minute group class or two sauna entries.
    • 3 tokens can be used for a 90-minute group session.

 

2. Single and multiple passes:

TokensPricePrice for 2 tokensValidity
2 tokensCHF 32.00CHF 32.006 months
10 tokensCHF 140.00CHF 28.006 months
20 tokensCHF 270.00CHF 27.0012 months
40 tokensCHF 500.00CHF 25.0012 months
100 tokensCHF 1,200.00CHF 24.0024 months

3. Monthly subscriptions:

  • Monthly subscription CHF 230.00 (group classes only):
    • Usable for 30 tokens, exclusively for group classes.
    • Price for 2 tokens: CHF 15.30
  • Monthly subscription with sauna CHF 300.00 (group classes with sauna):
    • Nutzbar für 30 Tokens für Gruppenkurse und 10 Tokens für die Sauna.

 

4. Annual subscriptions:

  • Annual subscription CHF 2,300 (group classes only):
    • Usable for 360 tokens, exclusively for group classes.
    • Price for 2 tokens: CHF 12.80
  • Annual subscription with sauna CHF 3,000 (group classes with sauna):
    • Nutzbar für 360 Tokens für Gruppenkurse und 120 Tokens für die Sauna.

1 token corresponds to one sauna entry or one 30-minute group class.

2 tokens can be used for a 60-minute group class or two sauna entries.

3 tokens can be used for a 90-minute group session.

Monthly subscriptions:

  • Monthly subscription CHF 230.00 (group classes only):
    • Usable for 30 tokens, exclusively for group classes.
    • Price for 2 tokens: CHF 15.30
  • Monthly subscription with sauna CHF 300.00 (group classes with sauna):
    • Nutzbar für 15 Tokens für Gruppenkurse und 10 Tokens für die Sauna.

Annual subscriptions:

  • Annual subscription CHF 2,300 (group classes only):
    • Usable for 360 tokens, exclusively for group classes.
    • Price for 2 tokens: CHF 12.80
  • Annual subscription with sauna CHF 3,000 (group classes with sauna):
    • Nutzbar für 360 Tokens für Gruppenkurse und 120 Tokens für die Sauna.

Buying a subscription at the Uetli Gym is easy and flexible.

You have two options:

1. Online booking on the website:

Choose here the subscription you want from our wide range of offers.

Follow the simple steps for online payment and confirmation.

Upon successful completion, you will receive a confirmation email.

2. Booking in person at reception:

Visit our gym in person and speak to our friendly reception staff.

Our staff will be happy to help you choose the right pass for you.

You can pay conveniently on the spot and gain immediate access to your chosen services.

 

Whichever option you choose, we look forward to helping you on your fitness journey.

If you have any questions or queries, please do not hesitate to contact us.

Die Abonnements sind ab Zahlungsdatum 30 respektive 365 Tage gültig. 

Our subscription model at Uetli Gym is characterised by a flexible and transparent token system that allows members to tailor their membership to their individual needs. Here are some of the features that set us apart from other gyms:

Token flexibility:

Our payment model is based on tokens that can be used for everything from group classes to saunas. This allows for versatility depending on personal preferences.

Multiple subscription options:

We offer a range of subscriptions, from 2 to 100 tokens, with different costs and validity periods. This allows members to choose the package that best suits their needs.

Monthly and annual Subscriptions:

In addition to the standard monthly subscriptions, we also offer annual subscriptions. These allow our members to choose long-term plans and benefit from attractive prices per token.

Includes sauna use:

Another unique feature is the option to include sauna visits in the subscription. Members have the flexibility to choose between group class-only subscriptions and subscriptions that include sauna access.

Transparent cost structure:

Our clear cost structure shows exactly how much each workout or sauna session costs. This creates transparency and allows members to manage their spending.

 

Overall, our subscription model offers a customisable and transparent solution that sets us apart from traditional gyms. We focus on variety, flexibility and clear communication to ensure our members have the best possible fitness experience.

No, training at the Uetli Gym is not yet recognised by supplementary insurances. As we have only just opened, the recognition process is still underway. We will let you know as soon as the process is complete. If you have any further questions, please do not hesitate to contact us.

Yes, we offer discounts for students and people on AHV or IV. We offer a 15% discount on presentation of the relevant documentation. This is to ensure that our fitness offer is accessible to a wider range of the population. If you can show proof of this, we will be happy to offer you this discount. Please do not hesitate to contact us for any further questions or details.

You can train at the Uetli Gym from the age of 16, provided you have written permission from your parents. Otherwise, you must be at least 18 years old to use the gym. We take the safety and well-being of our members, especially the younger ones, very seriously. If you have any further questions or specific concerns, please do not hesitate to contact us.

FAQ: Booking & registration

Group classes at the Uetli Gym can be easily booked using our online booking tool:

  1. Go to our booking tool.
  2. Select the group class or trainer you would like to book
  3. Register or login with your existing account
  4. Confirm your booking and you're ready to train

 

Find out more about our group classes here: Classes.

To book a Personal Training session, please send an email to [email protected] or visit us in person and speak to our friendly staff at reception.

To find out more about our qualified instructors, please click here.

If you have any questions or concerns during the booking process, please do not hesitate to contact us. We look forward to helping you achieve your fitness goals!

You can conveniently plan your sauna session at the Uetli Gym using our online booking tool:

  1. Go to our booking tool.
  2. Select the sauna option from the options available.
  3. Select the desired day and time for your sauna session.
  4. Register or login with your existing account.
  5. Confirm your booking and you are ready to relax in our sauna.

 

If you would like more information about using the sauna or have any questions about booking, please contact us. Enjoy your time at the Uetli Gym!

You can easily book group classes or the sauna at the Uetli Gym using our online booking tool:

  1. Go to our booking tool.
  2. Select the group class, trainer or sauna you want from the list.
  3. Register or login with your existing account
  4. Confirm your booking and you are ready to work out or relax in our sauna.

 

To book a Personal Training session, please send an email to [email protected] or visit us in person and speak to our friendly staff at reception.

If you would like more information about using the sauna or have any questions about booking, please contact us. Enjoy your time at the Uetli Gym!

I have forgotten my password No problem! If you have forgotten your password, you can easily reset. Follow these steps

  1. Go to the login screen and click "Forgot password" under the password field.
  2. You will be taken to a page where you will be asked to enter the email address associated with your account.
  3. Once you have entered your email address, you will receive an email with further instructions on how to reset your password.
  4. Open the email and follow the instructions to set a new password.

If you have difficulties logging in, please check the following steps:

Registration:

Check that you are already registered. If not, you can register on our website.

Email and password:

Check that you have entered your email address and password correctly. Pay attention to upper and lower case.

Internet connection:

Check that you have an active and stable internet connection.

Forgotten password:

If you have forgotten your password, click on "Forgot Password" below the login box and follow the instructions to recover your password.

Contact us:

If you are still experiencing problems, please contact us at [email protected]. We will be happy to help you resolve the login issue.

Our team is at your disposal to ensure that you have smooth access to our service. Thank you for your patience and understanding.

You can book training sessions at the Uetli Gym in advance as follows:

Group classes and personal training sessions: These can be booked up to 60 minutes before the start of the session.

Sauna: The sauna can be booked up to 90 minutes prior to the start of the session.

For long-term planning and to ensure you get the classes and times you want, group classes and personal training sessions can even be booked up to 30 days in advance. This flexible booking option allows our members to conveniently plan their training times to suit their individual needs. If you have any questions about booking, please do not hesitate to contact us.

To cancel your booking, please follow these steps:

  1. Go to our booking tool.
  2. Click on 'My account' at the top right.
  3. Click on the 'Bookings' section.
  4. Find the booking you want to cancel.
  5. Click on the 'Cancel' option next to the booking.

 

Please note that cancellations must be made at least 4 hours prior to the scheduled appointment. For personal training sessions, the deadline is 12 hours. Cancellations made after this time will be charged in full.

If you require assistance or have any further questions regarding cancellations, please do not hesitate to contact us. We appreciate your timely notification and thank you for your understanding.

At the Uetli Gym, we recommend that you book no more than one group or private training session per day. It is important to limit the number of workouts per day to ensure optimal recovery for your body. We want our members to achieve their fitness goals in a safe and sustainable way. If you would like to train more frequently, please speak to your trainer to work out a plan to suit your needs.

Why is recovery important?

Recovery after exercise is crucial as it has several positive effects on the body:

  • Muscle recovery: During exercise, micro tears occur in the muscles. Recovery time allows the muscles to repair and strengthen themselves.
  • Preventing overtraining: Excessive training without adequate recovery can lead to overtraining, which can have negative effects on performance and health.
  • Injury prevention: Adequate recovery reduces the risk of injury by giving the body time to recover from exertion and compensate for any muscle imbalances.
  • Energy and motivation: Adequate rest helps to maintain energy and motivation, which contributes to a sustainable and effective training programme in the long term.

 

Individual recovery times can vary depending on the intensity and type of exercise and your personal fitness goals. It is therefore important to take your body's needs into account and plan your training accordingly.

Booking the Uetli Gym sauna separately allows us to ensure a positive relaxation experience for all members. Here are the reasons for the separate booking and the limit of 6 people at a time:

  • Relaxation and comfort: By limiting the sauna to a maximum of 6 people at a time, we ensure that each sauna guest has enough space and privacy to enjoy the relaxation experience to the full.

 

  • Hygiene and cleanliness: The sauna is a place for relaxation and recreation. By limiting the number of people in the sauna, we can ensure optimum cleanliness and hygiene.

 

  • Personal attention: A limited number of people allows our staff to ensure that each guest has a pleasant sauna experience.

 

  • Booking flexibility: Separate booking allows members to be flexible with their sauna times, ensuring that they can use the sauna at a time that best suits their schedule.

 

By handling sauna bookings separately and limiting the number of people using the sauna at the same time, we aim to ensure that the Uetli Gym sauna remains an exclusive and relaxing experience for all members.

FAQ: Training in the studio

No, the Uetli Gym can only be booked in combination with a group course or personal training session. This policy has been put in place to ensure the best possible individual attention and safety for our members. By booking in advance, we can ensure that our qualified staff are optimally attuned to the needs of the participants and that personal attention is guaranteed. This helps to ensure a safe and effective training experience for all Uetli Gym members. If you have any further questions or concerns, please do not hesitate to contact us.

The group class room and the personal training room are equipped with all types of free weights, barbells, kettlebells, racks, TRX, plyo boxes and various cardio machines. 

The changing rooms are equipped with showers, Soeder shampoo, shower gel and lotion, Mad Coiffeur hair products and hairdryers.

The spa area has a sauna, loungers, a relaxation area with a starry sky, an adventure shower and a toilet.

 

You will need the following items to train at the Uetli Gym:

 

  • Sportswear: Wear appropriate sportswear such as tracksuit bottoms, leggings, T-shirts or sports tops.
  • Sports shoes: Wear clean and appropriate indoor sports shoes. Street shoes are not allowed.
  • Towel: A towel is required for hygiene on the exercise equipment or in the sauna. We offer a towel service.
  • Drinks: You are welcome to bring your own drinks or purchase them on site.
  • Toiletries: We provide shampoo, shower soap, soap and lotion from Soeder. Additional hair care products will be provided by Mad Coiffeur.

 

Please note that no street shoes are allowed and you are welcome to train in socks. We will ensure that the necessary toiletries are available to make your stay as comfortable as possible. If you have any further questions please do not hesitate to contact us.

Yes, you will need your own lock for the lockers in the Uetli Gym. However, you can borrow a lock from us to secure your personal belongings. The lock ensures the security of your valuables during your workout. If you bring your own lock, please ensure that it meets the security standards and is suitable for the lockers. If you have any questions or would like to borrow a lock, please contact us.

No, we recommend that you take a break from training and rest. The health of our members is our number one priority and it is important to take care of yourself and others. Training with a cold can not only affect your recovery, but also increase the risk of infection for others. To achieve the best results for your health and training, it is advisable to rest and only return to active training when you are fully recovered. If you have any questions or concerns, please do not hesitate to contact us.

Yes, at Uetli Gym we have an attractive trial offer. You can purchase a trial subscription that includes 4 tokens for CHF 32. This offer is available once per person and allows you to familiarise yourself with our facilities and services. Take advantage of this opportunity to try out our fitness programme and gain an insight into the Uetli Gym. If you have any questions or would like to take advantage of this offer, please do not hesitate to contact us.

At the Uetli Gym we value a comfortable and respectful training environment. Therefore, we have a more relaxed dress code with the following guidelines:

  1. Sportswear: Wear appropriate sportswear for your workout. This may include sports shorts, leggings, t-shirts or sports tops.
  2. Shoes: Wear clean, appropriate sports shoes designed for indoor use. Open-toed shoes or street shoes are not permitted.
  3. Hygiene: Maintain good personal hygiene, including clean sportswear and towels. Use towels on exercise equipment to maintain hygiene.
  4. Respect: Respect the privacy and well-being of other members by dressing appropriately.

 

Although our dress code is casual, we ask our members to dress respectfully and follow general hygiene guidelines. This helps to ensure that all members have an enjoyable and positive workout experience. If you have any further questions about the dress code, please do not hesitate to contact us.

Do you have any more questions?

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Email us at [email protected] or drop by - we look forward to seeing you in person!